Shipping Policy

1. Where we deliver

We deliver to all 50 U.S. states and Washington, D.C. Deliveries to Alaska, Hawaii and other remote areas can occasionally take one to three business days longer than the estimates below.

We do not currently ship to APO/FPO/DPO addresses, U.S. territories, or outside the United States.

2. Shipping options and costs

There is no minimum order value and no handling fee. Sales tax, where applicable, is calculated at checkout — there is nothing extra to pay on delivery.

3. Processing times

• Orders placed before 3pm ET on a business day are usually processed the same day.
• Orders placed after 3pm ET, on weekends or on federal holidays are processed the next business day.
• Business days are Monday to Friday, excluding U.S. federal holidays.

Delivery estimates start from the day your order ships, not the day you place it.

4. Tracking your order

As soon as your package leaves our facility we email you a tracking link. Tracking can take up to 24 hours to show its first scan — that is normal and does not mean anything is wrong.

5. If you're not home

Depending on the carrier, your package may be left in a safe spot, handed to a neighbor, or held at a local pickup location, with a notice left for you. If a package is returned to us because it could not be delivered or was not picked up in time, we will refund the item price once it reaches us.

6. Incorrect addresses

Please double-check your shipping address at checkout. If you spot a mistake, email us right away — if the order has not shipped we can correct it free of charge. Once a package has shipped to an address you supplied, we cannot reroute it, and a replacement would need to be paid for.

7. Delayed, lost or damaged packages

• Delayed: carriers occasionally run late during peak periods or severe weather. If your package is more than 5 business days past its estimate, contact us and we will investigate.
• Lost: if a carrier confirms your package is lost, we will send a replacement or refund you in full — your choice.
• Damaged: if your package or its contents arrive damaged, email us a photo within 14 days of delivery and we will arrange a free replacement or full refund.

8. Multiple items

Occasionally items in the same order ship separately, for example when they are stored in different locations. If that happens you will receive more than one tracking link — and shipping stays free either way.

9. Order changes and cancellations

If your order has not shipped yet, we can change or cancel it — email us as quickly as possible. After it ships, you can still return your order under our 30-day return policy.